EDUCATION Masters in Human Resources Management, DeVry University; Orlando, FL (present) M.B.A., Keller Graduate School of Management; Orlando, FL Bachelors Degree in Technical Management, DeVry University; Orlando, FL SKILLS Management and Supervision • Conducted interviews to help maintain balance man power requirements • Managed daily work flow to ensure that resources were used to accomplish critical tasks • Supervised the installation, repair and maintenance of control systems • Implemented marketing plans designed to meet a niche market • Helped in the development of a Inventory control plans and budgets to meet end of year goals Training and Development • Established need assessments through research and evocations • Developed formal training documentation to include training manuals, charts and graphs • Designed and implemented formal training plan and on the job training programs • Mentored both local and international trainees • Created personal development plans based on the needs of the client • Developed technology plans, idea maps and story boards • Goal oriented and deadline driven Communication • Conflict Resolutions • Trouble Shooting • Writing of Curriculums with the use of developmental software desk top publishing, and web based development. • Writing of Annual Evaluations • Negotiations EXPERIENCE 1995-97 Business Owner and Operator-Technical Services; Orlando, FL 1997-09 Ride Tech, Lead Tech, Corporate/Technical Trainer-Universal Orland; Orlando, FL AWARDS AND HONORS Served Honorable Mission for the Church of Jesus Christ Latter Day Saints, Veteran USAF